Frequently Asked Questions

A full restoration covers the whole job: pressure-clean the surface to remove moss, lichen and dirt; replace any cracked, broken or slipped tiles; re-bed and repoint the ridge caps in flexible polymer mortar; reseal valleys; and apply a professional-grade weatherproof coating. On a structurally sound Melbourne tile roof it rebuilds the waterproofing layer and extends the roof's life by 10–15 years — for far less than a full replacement.

We inspect every roof before giving advice. In general, restoration works when the tiles are structurally sound (not porous, shattered or badly hail-damaged), the battens and rafters are in good shape, and any leaks are coming from failed pointing or cracked surface seals rather than failed tiles. When tiles are porous, crumbling or the roof frame is compromised, replacement is the honest call. We'll tell you which way to go after the inspection — no upsell, no pressure.

Every roof is different — size, pitch, tile type, extent of moss/repointing work, and access all affect the price. We don't publish rough figures because a number pulled from the air is nearly always wrong for your specific roof. What we do offer is a free on-roof inspection followed by a fixed written quote. That way you have an exact price before you commit to anything.

A typical tile roof restoration on a Melbourne north home takes 2–4 days depending on size and condition. A full replacement is usually 3–7 days. Weather affects coating and mortar curing times, so we schedule these stages carefully and never leave your roof open overnight. We'll confirm the timeline in the written quote and update you daily while we're on site.

We service all of Melbourne's northern suburbs including Preston, Reservoir, Coburg, Brunswick, Northcote, Thornbury, Ivanhoe, Heidelberg, Bundoora, Watsonia, Greensborough, Eltham, Mill Park, South Morang, Craigieburn and surrounding areas including Epping, Thomastown, Lalor, Glenroy, Fawkner, Pascoe Vale, Essendon, Broadmeadows and more. If you're in Melbourne's north, we're your local roofer.

Yes — we provide a 10-year written guarantee on workmanship and materials for roof restorations and roof replacements. It's a real document you receive with the job, not a verbal promise. Conditions apply as set out in the warranty paperwork.

Three local forces drive most of the roof problems we see across Preston, Coburg, Reservoir and the inner north: (1) freeze-thaw cycling in winter, which cracks rigid cement-mortar ridge pointing; (2) Melbourne's notorious hail events, which chip and shatter older brittle tiles; and (3) the mature street-tree canopy of suburbs like Northcote, Ivanhoe and Eltham, which deposits leaf litter in gutters and valleys, holds moisture against the roof surface, and feeds the moss and lichen growth that weakens tile seals. Regular maintenance and timely restoration prevent all of these from becoming major jobs.

Completely safe and normal. We work on occupied homes every day. We protect anything valuable near the work area, run a magnet sweep for stray screws at the end of each day, never leave the roof open overnight, and keep noise to reasonable working hours. Most homeowners barely notice we're there beyond the sound of work.

Like-for-like replacements (same material) are generally exempt development in Victoria. Changing materials — e.g. tile to metal — is usually also exempt for most standard homes. However, properties in Heritage Overlay areas (parts of Brunswick, Northcote and Coburg) may have material restrictions, and some zones require a permit for visible roof changes. We confirm what applies to your property as part of the quote process.

Yes — when a roof needs restoration or replacement work that requires tile removal around panels, we coordinate with accredited solar installers for panel removal and reinstallation. We factor this into the quote so there are no surprises in scope or timing.

Yes, when done with the right products. We use potable-water-safe coating systems where required and manage first-flush diversion after painting. If you're on a rainwater tank, tell us when you enquire so we can specify accordingly.

Your home stays weatherproof — we never open more roof surface than we can cover in a working day, and coatings and mortar curing are scheduled around weather windows. Melbourne weather can shift quickly; if rain pushes us back a day, we communicate immediately and adjust the schedule. We do not leave a roof exposed overnight.

Fixed written quotes, after a real on-roof inspection. The price we quote is the price you pay — unless you change the scope of the work.

Fully — we carry public liability insurance on all our work. We're happy to provide a copy of our insurance certificate with any quote.

Urgent leak repairs are prioritised — typically within days. Restorations and replacements are scheduled within a few weeks depending on the season and current workload. Call (03) 9498 1000 for current availability.

We provide detailed photo inspection reports and itemised quotes in the format insurers require. We're experienced working alongside loss assessors after Melbourne's spring hail events and can advise on what damage is typically claimable.